Customer Service

At NextBatteries, customer satisfaction is a priority. Our support team is here to assist with product questions, order inquiries, returns, warranties, and shipping concerns.
We aim to respond promptly and provide fair, practical solutions whenever assistance is needed.

How to Contact Us

Email: support@nextbatteries.com
Phone: +1 (302) 314-2955
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

Most inquiries are answered within one business day.

Common Support Topics

• Shipping Information
• Returns
• Warranty
• Frequently Asked Questions
• Customer Reviews

Before Contacting Support

To help us assist you more efficiently, please include the following information when contacting our support team:

• Order number (if available)
• Device model and brand
• Battery model number
• A brief description of your question or issue

Providing these details allows us to resolve inquiries faster and more accurately.