I ordered the little camcorder battery It to over a month to get it and I paid lots for shipping too. It's was a very small package came in the mail the shouldn't have charged that much for shipping when it took forever to get it to me. I could have got one in less than two weeks ordering elsewhere.
Thank you for your feedback — we genuinely appreciate hearing from our customers.
That said, we’d like to clarify a few details regarding your order. Your order was placed on March 21st and shipped on March 27th — well within our promised processing time of 2–7 business days, specifically within just 4 business days.
You selected USPS Standard Shipping, and the shipping cost was $9.50. The package was shipped from California to Georgia, and it was delivered on April 9th. While we understand it felt like a long wait, for a coast-to-coast shipment via USPS Standard, this delivery timeframe is considered normal.
Additionally, since the product is a Lithium-Ion battery, it requires special handling and transport restrictions, which can sometimes add extra time during shipping.
We truly understand your frustration, and we are always working to improve the experience for our customers. Thank you again for your feedback and for giving us the opportunity to serve you.
It works great best thing that I ever bought don’t have to do anything just program it and it’s done
batteries received and just what I needed. delivery was a bit too long but well worth my wait. just what I needed.
Advertising says batteries were in warehouse in California. Had to wait for delivery from China and customs clearance. Batteries themselves were excellent as they fit perfectly in my Icom IC-V82 and worked.
Thank you for your feedback — we're glad to hear the batteries fit your Icom IC-V82 perfectly and are working well.
We sincerely apologize for the unexpected delay. While we typically maintain ample stock in our California warehouse, in this instance we had to bring in fresh inventory. As you mentioned, most batteries are assembled in China, and the additional time for customs clearance unfortunately impacted delivery.
We understand how frustrating this must have been and truly regret the inconvenience caused. Your experience matters to us, and we’ll continue working to improve our inventory planning to avoid such delays in the future.
Thank you again for your patience and understanding.
this product was fabulous and lasted long for my son tony!
Ordered a battery charger for my XG25 radio. The website was easy to use, the charger itself works great, and I haven’t had any issues so far. My only complaint (if you can call it that) is that it took longer than expected for it to ship and receive it. Not a deal breaker.
Thanks for having the battery I needed! New battery works great. That battery is no longer available in Alaska.
They fit their application and the contacts are well designed, they charged up, and have performed well. Time will tell. So far I would purchase more batteries as needed.
Great prices and selections for all your cameras needs. Fast shipping and delivery are all a plus
Great product,, took a little longer than expected but they communicated with me and it was worth the wait
Compared to an original and two US made batteries, this case is a little snugger fitting into my charging dock. Still works, but I am really careful when putting it into the dock. These replacements are getting harder to find. Thanks.
Wrong battery was sent and then I was told that I made the error and to be careful when I reordered. Absolutely did not and the picture proves that the wrong one was sent . Supposed to get a refund in 10 days - haven't seen it yet and doubt I will. The Sony NP-FM150 WAS NOT THE ONE THAT WAS SENT. What was sent was some cheap small battery from Cameron Sino (See picture).
Hi Kelly - The photographer you shared is exactly the same battery on our product page. We also clearly mentioned 'This is a replacement compatible battery for Sony NP-FM50', we do not sell any OEM batteries.
Please clarify, how we made a mistake? However, the refund will be issued.
Delivery took a week, however, they fit perfectly and working great.
Got the charger today, quality looks good and was impressed with the packaging. They arrived in time too.
Delivery took a week, but it was well worth the wait—great job!
If you buy an item don’t plan on the advertised delivery or expect a reply from customer service, you won’t get your item as advertised or on time.
We understand your frustration, and we sincerely apologize for any inconvenience. Your order was placed on March 12, 2025, with the Flat Rate Shipping option, which clearly states a handling time of 2-7 business days on both the product page and order confirmation. Today marks the 5th business day, and your order is still within the expected processing time.
Since you requested to cancel the order, we have processed the cancellation and initiated a refund.
Thanks!
The battery works fine. The delivery time was unacceptable. Would not have ordered it from you had I known.
I have to send it back because I don’t need it and I ordered the wrong size.
I finally got the battery, but it is not compatible with the panel. I need to return this battery for a refund.
Please dispose of the battery safely. A refund has already been initiated.
We sincerely regret the inconvenience.