The communication was poor at best. I was told twice the product had shipped when it hadn't. I needed the batteries for a year end inventory and they didn't make it on time.
Why am I buying in Australia but checking out in $US and why are you offering overpriced American postal/freight charges to Australia with American companies instead of an Auspost price.
Either you are not in Australia, you are a SCAM site or you are just stupid, I don't know, I don't care but I will not be buying from you.
If you are an American company selling from the US site and I have some how been misdirected then ignore this review it is incorrect. If however this is in fact an Australian site, YOU HAVE ROCKS IN YOUR HEAD!
Thank you for your feedback. We wanted to clarify a few important points to avoid any misunderstanding:
1. We are not an Australian company.
We do not run paid ads in Australia, and any visibility you may have seen is purely organic. Our website, business address, and contact details — all based in the United States — are clearly listed in the footer and on our Contact page.
2. All prices on our website are shown in USD.
This is stated across the store, and we do not list or advertise prices in AUD.
3. Shipping rates shown are from the United States to Australia.
Since we ship from the US and do not operate an Australian warehouse or AusPost account, the shipping options displayed are standard U.S. carriers with international rates.
We understand the confusion if you expected an Australian retailer, but we have not represented ourselves as one at any point. Your feedback is still appreciated, and we’re always working to improve the shopping experience for all customers.
Thank you.
My package was delivered, undamaged, and in great condition— granted it was like 2 months late but still.
2GIG 228844, 6MR2000AAY4Z, BATT2X, Go Control Panel, Linear [****] Replacement Battery 2000mAh Ni-MH