I don't know about the product but the company service is horrendous. Many broken delivery promises and over three months delivery.
Battery was the right one for the model phone I had. Overall, I am pleased with this purchase from NextBatteries.com. If I ever need a replacement battery, I know where to get one.
I waited several weeks for my order to arrive. I was not informed about shipping. These batteries came from China and were not in stock in the warehouse in America. They are currently in my radios and working so that is why I gave it 2 stars
Thank you for your feedback, and we sincerely apologize for the delay and lack of communication regarding your order.
To clarify, while our batteries are manufactured in ISO-certified facilities in China, your order was shipped from our U.S. warehouse in Hayward, CA (ZIP: 94544) via USPS. Here is your tracking number for reference: 9434611206240421125067.
We truly appreciate your acknowledgment that the batteries are working well in your radios, and we regret that your experience didn’t meet expectations. We’re actively working to improve communication and delivery times to ensure a smoother experience for our customers moving forward.
If there’s anything further we can do to make this right, please don’t hesitate to reach out.
The battery fits like it was installed by Logitech. It saved me from having to buy a new MegaBoom!
Company sent a battery that was NOT compatible to my camera I sent pictures of the comparison . There is no way the replacement fit I have asked for a return label twice . I needed that battery for a wedding that was held before it even arrived which was over a month later I have since sold the camera. I hope the buyer is able to get the right battery for it. Please send me a return label!
Hi Margie,
Thank you for reaching out and sharing your feedback. We’re truly sorry to hear that the battery did not meet your expectations or fit your camera, especially given the important timing around your event.
According to our records, you ordered the Canon BP-E718 replacement battery, and based on the pictures you provided, it appears you received the correct product as advertised. However, we completely understand your frustration and are committed to resolving this quickly.
We will honor our 30-day return policy and issue a full refund. You do not need to return the battery—please dispose of it responsibly at your convenience.
We appreciate your patience and hope we have the opportunity to serve you better in the future.
Not only did it forever to receive my battery. It doesn’t work. It has to be forced into the charger because it seems to be a hair too big. It doesn’t charge. Left it on the charger for 3 days and the light stayed red. I used it as a paperweight bow to remind me never to order another battery from them again.
Thank you for your feedback.
Your order was placed on May 29, 2025, and shipped on June 11, within our stated 2–7 business day handling time under the Flat Rate Shipping option. The battery was delivered on June 13, as confirmed by tracking.
We’re sorry to hear the battery isn’t working as expected. To assist further, could you please confirm whether your original battery or charger is labeled Impres or Impres 2? Compatibility with Impres systems can vary slightly, which may explain the charging issue you described.
We also want to remind you that we offer a 30-day money-back guarantee. If you'd like to initiate a return, we're happy to assist you.
Looking forward to your reply so we can resolve this promptly.
Help. Please know that the battery is stuck and I emailed to get help.
Thank you for reaching out.
Please note that our products are sold as replacement parts and do not include repair or installation services. We recommend visiting a local service center or technician who can assist with safely removing or installing the battery.
That said, if there’s any issue with the product itself, we’re happy to help.
Thank you for your understanding,
We apologize for the delay.
thought it wasn’t gonna work for the cam corder i have but it did and i’m so happy, might buy more when this battery doesn’t work no more
The battery was the same as the old one , but the plug was not the same and I had to use the old one after soldering it in . Not a big deal but it’s still working fine .
Nice battery, fit well, but took a long time to get here
The battery fit correctly and seems to work just fine. The order took SIX WEEKS to be delivered.
The battery in my MP3 player died after years of use. Many songs have come back to life, I'm blessed.
It works great best thing that I ever bought don’t have to do anything just program it and it’s done