PRIVACY POLICY
NextBatteries.com (“Company”, “we”, “us”, or “our”) is operated by NextGen Global Group, LLC. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a purchase, or interact with our services.
By using our website, you consent to the practices described in this policy.
Last Updated: February 2025
1. INFORMATION WE COLLECT
We collect personal and technical information to process your orders, improve our services, and maintain website performance.
A. Personal Information You Provide:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by third-party payment gateways — we do not store full credit card numbers)
B. Automatically Collected Information:
- IP address
- Browser type and device information
- Cookies and tracking technologies
- Pages viewed, time spent, referring URLs
We use Shopify as our e-commerce platform, and some data is handled according to Shopify’s privacy standards.
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill your orders
- Provide order confirmations and shipping updates
- Respond to customer inquiries and support requests
- Prevent fraud and enhance website security
- Improve website functionality and product offerings
- Comply with legal obligations
We do not sell or rent your personal information.
3. COOKIES & TRACKING TECHNOLOGY
We use cookies to improve your browsing experience. These include:
- Essential cookies (for cart and checkout)
- Analytics cookies (Shopify Analytics, Google Analytics)
- Marketing cookies (e.g., remarketing ads)
You may disable cookies in your browser settings, but certain features may not function fully.
4. SHARING OF INFORMATION
We may share information with trusted third parties only as necessary to operate our business:
- Shopify (e-commerce platform)
- Payment processors (Shopify Payments, PayPal, etc.)
- Shipping carriers (USPS, UPS, FedEx, DHL)
- Fraud prevention services
- Email service providers
These partners are required to protect your data and comply with privacy laws.
5. DATA RETENTION
We keep your personal information only as long as necessary for:
- Order processing and support
- Legal and tax requirements (usually up to 7 years)
- Fraud prevention and security
You may request deletion of your personal information at any time.
6. SECURITY OF YOUR INFORMATION
We implement technical and administrative safeguards to protect your data, including:
- Encrypted checkout
- Secure payment processing
- Restricted employee access
- Fraud monitoring
No online system is completely secure, but we do our best to protect your personal information.
7. YOUR PRIVACY RIGHTS
You may request the following at any time:
- Access to the personal data we store
- Correction of inaccurate information
- Deletion of your information (where legally allowed)
- Opt-out of marketing communications
To submit a request, contact us at: support@nextbatteries.com.
8. CHILDREN’S PRIVACY
We do not knowingly collect data from children under 16. If you believe such data has been collected, please contact us so we can delete it promptly.
9. INTERNATIONAL CUSTOMERS
If you access our site outside the United States, your information may be processed and stored in the U.S. By using our website, you consent to this transfer.
10. THIRD-PARTY LINKS
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect changes in business practices, legal requirements, or service updates. The revised version will include a new “Last Updated” date.
12. CONTACT US
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:
NextBatteries.com / NextGen Global Group, LLC
124 Broadkill Rd, #593
Milton, DE 19968, USA
Phone: +1 (302) 314-2955
Email: support@nextbatteries.com