Sony BP-HP550-11, MDR-IF245RK Replacement Battery 700mAh Ni-MH
I order a replacement battery which took a little longer than expected in delivery, but when I asked for updates, I was provided with them promptly and kept informed about my order. The battery has worked great, and I would order another again.
The battery came on time and fit the replacement, charged it, and it's working as intended.
So glad to find this battery that didn’t cost over $100! And it got here fast!
I ordered these batteries back in April and they did not finish shipping until August. Reps promised shipping dates and failed. Will never order from here again!!! I should file a complaint with the BBB.
We sincerely apologize for the delay you experienced. Our company owner also personally called to apologize, as we take your concerns very seriously.
Your order was fully shipped and completed, but the extended wait time was caused by unforeseen supply-chain disruptions tied to the U.S.–China tariff situation earlier this year. While this was outside of our control, we know it caused frustration and we can only apologize for the missed promises along the way.
We are strengthening our processes by securing alternate suppliers and placing earlier orders so situations like this do not happen again. We truly appreciate your patience and regret the inconvenience caused.
I ordered a Dogtra 1900S Dog Training Collar System, Black for my deaf boxer she used the collar for about 6 months maybe more than I let it sit for 10’years in the bag hahaha 10 1/2 years later I picked up another deaf girl the collar wouldn’t charge up so instead of buying a brand new one which was a $250. I took it apart. Found the battery in it typed it up went straight to this website ordered it and was here in a week and we are back in business so I definitely recommend this website and the product.
Took way too long to get the battery and test it. You missed out on a large order for my Fire Fighters. Went with a different company . Its ok. Does not last as long as a real BK Battery. Low quality made. Would not buy again.
Fast works good
I placed my order then called 1 week later because I did not receive my order. They told me they would place my order then. So another week later I called again and was told it would be another week. Your website said 2-7 days now it is 2 weeks and being told 1 more week. It took 3 weeks to get this battery which is unacceptable. NO phone call no emial stating it was out of stock or nothing. I consider this very bad customer service.
The battery is used for a blood pressure machine in a Neurologists office. I am very displeased and will not use you again.
Hi Peggy,
We are truly sorry for the delay and the frustration this caused—especially since the battery is for a neurologist’s office.
To be fully transparent about the timeline:
Shipped: July 30 (we were 4 days late on our handling time—this is on us)
USPS Tracking: 9400111206240486809542
Delivered: August 7, 2025 at 11:45 AM, In/At Mailbox, San Ramon, CA 94583
We did reply to your messages and sent an email advising of a short delay, but clearly our communication didn’t meet the standard you deserve. Even though USPS transit times are outside our control, the late ship was our mistake, and we should have been more proactive in keeping you updated.
Thank you for the candid feedback—it helps us improve our stock alerts and delay notifications so this
Unfortunately, it’s not working. I can push down on the room and here noise, so I will have to take it to a vacuum cleaner expert and see if he can figure out what’s wrong with it now.
Purchased the first battery using part number off battery and crossed check to their web page number, exact number but they sent wrong battery said there was a- missing that was not stated on website sent me the correct number to order by said they would credit my account for price of original battery never received anything…. Be very careful when ordering there the part numbers are very deceiving
battery works better then new I was being impatient needed it now but they had to make one other then that company is awesome I will buy from again when I need a battery tank you saved me a lot of money not having to buy a new radio
It took over 3 months to get the battery I thought I ordered. The battery came and it was the wrong battery for my Dyson DC44 Animal. So just toss it away. Apparently there are two Batteries for my DC44Animal. I called 3 times where is my battery and company just did not know expected delivery. This was just under a $100 cost that I ate. Not trust for normal delivery and not want to wait anymore. I ordered from another company;. Yet when I called they did seem to want to help me, so maybe my battery order was handled the best the company could do. Now and then life does become a problem.
Battery works as it should. A month to receive product sees like too long a time
Love it..it works great thank you for your service
Batteries took almost 2 months to ship
We sincerely apologize for the delay in shipping your batteries and the frustration it caused.
Unfortunately, this delay was primarily caused due to the supply chain disruptions related to the US-China trade situation, which affected the availability and import timelines of certain components. While this is not an excuse, it is an explanation—and we’re actively working to avoid such delays in the future by sourcing more inventory domestically.
Your feedback is truly appreciated, and we regret that we didn’t meet your expectations this time. If there's anything we can do to make this right, please feel free to reach out.
Thank you for your patience and understanding.